30-Day Satisfaction Guarantee & Return PolicyIf there is a technical deficiency in our program which directly effects your ability to meet a specific need, BPC Software will, at its discretion, refund you the purchase price excluding shipping/handling within 30 days of purchase.
Before we can authorize a Refund...
You must work with our support staff to first try and resolve the problem.
There are millions of different configurations of computers on the market. If you have problems running the software, the answer may be a simple e-mail or phone call away. Our professional and trained support staff have a great deal of knowledge and are happy to help out when you need it.
Please check the Support link on the product home page for answers to your problem and if you still need assistance submit a support ticket to us. Our support staff will answer your e-mail the same business day. You must provide your contact telephone number so that we can speak with you in person.
Demo Version
As our software works on a "try before you buy" basis, we DO NOT issue refund for the following reasons:
"I purchased this software by accident".
"I didn't really mean to purchase the software".
"I don't want the software anymore".
Should you request a refund, please provide detailed information about your situation. Emails such as:
"I want a refund", or
"Give me a refund".
"The software did not work".
will not suffice.
Un-install Code
As part of the refund process you may be asked to provide us with an un-install code to show that our software has been removed from your computer. Detailed instructions will be provided in order to generate this code. A refund will not be given without it.
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